Mary Grace Ramos
Fertility Preservation Coordinator @CooperSurgical Fertility Solutions
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WORK HISTORY
Fertility Preservation Coordinator @CooperSurgical Fertility Solutions
Assists with Front office tasks and coordinates fertility preservation related services by performing the following duties. Key Accomplishments- Performed front office and related fertility preservation tasks-Meets and greets clients, vendors, and guests arriving at the reception window; announces arrivals and verifies appointments. Triages queue phone calls and manages them accordingly-Oversees calls, including pre-appointment calls and blood test/results calls; direct all other client calls to appropriate contact-Scheduled appointments and follow-ups with clients who did not make an appointment or missed an appointment-Distributed information packet to clients- Acts as a back-up for consultations and follow-ups- Completed, created orders, and assisted with scheduling of medical air shipment to facilities-Assisted with operational projects related to fertility preservation services -Meets with and instructs Client Depositor during initial visit - Performed other clerical task such as filing, photocopying and collating and mailing projects-Assisted other Departments with shared tasks, such as billing and client follow-up.
EDUCATION
Andrew P. Hill High School
High School Diploma
San José State University
Bachelor of Science (B.S) Health Science, Minor: Child & Adolescent Development
SKILLS
ABOUT MARY GRACE RAMOS
Skillful and dynamic administrative professional with extensive experience providing…
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