Mary Gates

Isr @H&e Rentals

Bossier City, LA, US

Customer service both over the phone and in person. Coordinating with multiple departments to fulfill rental agreements and problem solve as needed. Manage contracts and adhere to company policy in regard to opening and closing of contracts. Ensuring that documentation is generated when necessary. Coordinate and dispatch deliveries and pickups for company and third-party haulers. Assist other branches with questions and concerns as needed to ensure we are working with our other branches to benefit our customers and company as a whole. Implement new systems and troubleshoot as necessary with each new process. Do my part in maintaining a safe work environment. Administrative support in regard to purchase orders, sold unit paperwork and a multitude of tasks assigned by the branch manager. Coordinate with the credit department in regard to invoicing and communications with customers to include some collections and reconciliation of accounts.

Bossier Parish Community College

Phlebotomy Technician/Phlebotomist