Mary-Ellen Vicinus
Sr Contact Center Consultant @Disruptive Innovations
Manchester, CT, US
EMAILS
m••••••••@disruptiveinnovations.net
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2024 — Present
Sr Contact Center Consultant @Disruptive Innovations
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New York, NY, US
EDUCATION
N/A
Western New England University
MBA, Business
1983 — 1987
University of Connecticut
BS, Education
SKILLS
Workforce ManagementAvayaCustomer ExperienceIvrContact CentersCall CenterCti
ABOUT MARY-ELLEN VICINUS
Contact Center Design, Implementation, Testing, Training, Reporting & …
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