Mary E. Curry

About Mary E. Curry

To obtain a challenging position at a reputable organization that will utilize both my…

Experience

1. Customer Service Representative

   Tricare

   Aug 2022 — Present · Madison, WI, US

   Receive written, fax and e-mail inquiries concerning eligibility benefits determinations and claims.Adjudication questions or billing problems.Apply appropriate provisions of regulations, interpretations, and procedural directives in determining eligibility and benefits to determine proper responses to inquiries.Accurate and complete data collection from referrals and completion of applicable paperwork. Interpret, verify and accurately enter data into the computer to process orders.Collect and record data for Customer Service records and computer analysis.

Education

• Onondaga Community College

  Health Information/Medical Records Technology/Technician

  2008 — 2011

• ITT Technical Institute

  Computer Networking Systems

  2008 — 2008

• University of Phoenix

  Bachelor's degree, Health/Health Care Administration/Management

Skills

• Management
• Team Building
• Windows
• Marketing
• Social Media Marketing
• New Hires
• Microsoft Excel
• Sales Management
• Outlook
• Microsoft Office
• Complex Sales
• Account Maintenance
• Public Speaking
• Event Planning
• Problem Solving
• Instructional Design
• Microsoft Word
• Quality Assurance
• Public Relations
• Creative Strategy
• Leadership
• Research
• Database Administration
• Account Management
• Marketing Communications
• Technical Writing
• Social Networking
• Training
• Customer Satisfaction
• Business Recovery Planning
• Editing
• Data Mining
• Fundraising
• Sales Process
• Community Outreach
• Data Entry
• Data Analysis
• Strategic Planning
• Negotiation
• Leadership Development