Mary Dickson
Warranty Returns and Customer Care
- Role
- Warranty Returns and Customer Care at Intrepid Powerboats
- Location
- Seminole, FL, US
- LinkedIn followers
- 500 followers
About Mary Dickson
My work history has provided me with strong leadership skills, and commitment to unleash talent and drive results. Throughout my career I\'ve been responsible for leading projects and peers, assisting to develop and maintain a strong Work from Home environment. Skills have included recruiting, hiring and training quality associates, using the TCA process. I believe in the value of listening to Associate input, working from trust, and being held accountable to company practices and policies. As a dedicated associate my objective is to work in a team environment, supporting company initiatives, increase the customer experience, and focus on results.
Experience
Warranty Returns and Customer Care
Oct 2022 — Present · Largo, FL, US
As part of the Intrepid Customer Support team my primary role has been requesting warranty evaluation from vendors. During my tender I have significantly decreased warranty costs, streamlined record keeping and increased profitability. My role also includes purchasing and creating reverse purchase orders, supporting customers in locating product for their customized vessels and providing the outstanding support that Intrepid Powerboats is known for.
Education
Towson University
BS, Early Childhood Education and Teaching
1982 — 1987
Towson University
High School
1978 — 1982
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