Mary Collins
Operations & Administrative Support | Hospitality & Agriculture | Behind-the-Scenes Specialist | POS & Program Coordination
- Role
- Customer Service Associate at Skicny
- Location
- Syracuse, NY, US
- LinkedIn followers
- 500 followers
About Mary Collins
I’m a versatile professional with 16+ years of experience across hospitality, agriculture, and client-facing tech support. I excel in behind-the-scenes roles where I can streamline operations, manage logistics, and support teams to ensure smooth and efficient service delivery.My career has spanned bartending and banquet coordination to implementing POS systems and leading a tech support team. I bring a unique perspective on how to solve problems, optimize processes, and deliver excellent service — internally and externally.I’m especially drawn to mission-driven work that connects people to food, farming, and local communities. I bring a strong work ethic, a calm-under-pressure attitude, and the ability to adapt across industries and environments. Open to full-time opportunities in admin, ops, or program support Skilled in scheduling, POS systems, vendor communication, event logistics Comfortable in hybrid, in-person, or remote roles Bonus background in agriculture, customer service, and hospitality systems
Experience
Customer Service Associate
May 2024 — Present · Tully, NY, US
Education
State University of New York College of Agriculture and Technology at Cobleskill
Bachelor of Technology - BTech, Agricultural Business and Management
2009 — 2013
Skills
- Leadership
- Marketing
- Agriculture
- Agronomy
- Business Planning
- Agribusiness
- Logistics
- Strategic Planning
- Crop Protection
- Farms
- Sustainable Agriculture
- Sales
- Customer Service
- Dairy
- Business Strategy
- Management
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