Mary Beth Malone

Director of Customer Success at Cahaba Consulting Group | Salesforce Certified Marketing Cloud Administrator

Role
Director of Customer Success at Cahaba Consulting Group, Inc
Location
Mount Pleasant, SC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mary Beth Malone

My professional background demonstrates 20+ years of versatility and success combining analytical and business acumen to drive operational effectiveness, value, and sustainability within competitive and evolving industries. I welcome and take on new challenges as an opportunity to research and uncover new business line opportunities, expand our professional network, and enhance service capacity through internal process innovations. I’ve earned the recognition and respect, among colleagues and leadership, as fearless change-agent with the unique ability to see and translate the big picture into lucrative initiatives from multiple perspectives. I excel at moving seamlessly across functions to integrate multi-site and complex operational solutions and encourage engagement across all business units towards continuous growth and revenue potential.

Experience

  1. Director of Customer Success

    Cahaba Consulting Group, Inc

    Feb 2025 — Present · Birmingham, AL, US

Education

  • West Chester University of Pennsylvania

    Bachelor of Science - BS, Education

    1987 — 1991

  • Medical University of South Carolina

    Health/Health Care Administration/Management

Skills

  • Business Analysis
  • Hipaa
  • Software Documentation
  • Sdlc
  • Program Management
  • Business Intelligence
  • Training
  • New Business Development
  • Business Process Improvement
  • Sales
  • System Administration
  • Health Insurance
  • Access
  • Managed Care
  • Analysis
  • Medicaid
  • Life Insurance
  • Account Management
  • Claim
  • Team Building
  • Management
  • Financial Services
  • Crm
  • Strategic Planning
  • Vendor Management
  • Leadership
  • Relationship Management
  • Marketing
  • Risk Management
  • Team Management
  • Project Management
  • Process Improvement
  • Coaching
  • Data Analysis
  • Requirements Gathering
  • Insurance
  • Healthcare
  • Call Centers
  • Marketing Strategy
  • Visio

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Mary Beth Malone — Director of Customer Success at Cahaba Consulting Group, Inc in Mount Pleasant, SC, US | Unifers