Mary Ann Smith

About Mary Ann Smith

An entrepreneurial, results-oriented business leader with a proven track record in driving growth, reducing costs, improving operations and successfully creating innovative and cost-effective solutions. Adept at managing process improvements as well as developing and implementing business strategies. AREA OF EXPERTISE: Program Manager - Projects Business Development Process Improvement/Design Agile & Waterfall Methodologies Certified Scrum Master Risk/Compliance Cross Functional Team Leader Needs Improvement/Issue Assessment Presentations & Negotiation Change Management Training/Instructor Team Building & Team Engagement SAP (FICO/SD)Mary Ann Smith, MBA

Experience

1. Technical Program Manager

   Microsoft

   Jan 2022 — Present · US

   Spearheaded major initiatives resulting in significant improvements in product delivery. Executed a wide range of technical projects, defined project roadmaps to enhance IT operations and automate manual processes. In addition to serving as the point of contact for stakeholders and executive leadership and lead daily scum standups with project teams to evaluate progress and identify potential roadblocks.• Owned and executed the product roadmap, aligning initiatives to business goals, regulatory needs, and operational scalability.• Partnered with business, engineering, security, and compliance stakeholders to define product vision, scope, priorities, and multi-quarter roadmaps for enterprise data and risk platforms.• Developed and maintained a prioritization framework balancing business value, risk reduction, dependencies, and delivery effort.• Identified delivery risks and cross-team dependencies early, proactively mitigating impacts on timelines and outcomes.• Led backlog refinement, sprint planning, demos, and retrospectives for 4 concurrent workstreams (12-member Agile team).• Delivered KPI- and OKR-driven dashboards, enabling leadership to track product health, and delivery progress in real time.• Communicated product vision, roadmap, and delivery status clearly to senior leadership, influencing prioritization and investment decisions.• Drove continuous improvement by measuring product outcomes, and delivery health to inform roadmap and backlog refinement

Education

• Georgia Tech Scheller College of Business

  MBA, Global Business

  2011 — 2012

• Clark Atlanta University

  Bachelor of Business Administration (B.B.A.), Specialized Sales, Marketing

Skills

• Business Development
• Entrepreneurship
• Operations Management
• Business Process Improvement
• Strategic Planning
• Microsoft Office
• Negotiation
• Program Management
• Process Improvement
• Budgets
• Financial Analysis
• Project Management
• Vendor Management
• Analysis
• Business Strategy
• Contract Negotiation
• Management
• Sap
• Sales Management
• Finance
• Customer Relationship Management (Crm)
• Business Writing
• Communication
• Strategy
• Leadership
• Integration
• Agile & Waterfall Methodologies
• Requirements Analysis
• Change Management
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Mary Ann Smith, Mba
• Certified Scrum Master
• Team Building
• Training
• Customer Service
• Public Speaking
• Business Process