Marvyn Tayco
Global Treasury Solution Delivery Trainer @Silicon Valley Bank
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WORK HISTORY
Global Treasury Solution Delivery Trainer @Silicon Valley Bank
Santa Clara, CA, US
Transitioned to the Implementation Advisory Services team to provide training to clients on SVB’s online banking service modules such as ACH Online, Fraud Control Services and Transact Gateway Global. These modules allowed clients to transact electronic payments effectively and efficiently to their vendors and employees.• Trained fellow trainers, including members of the Client Support Team, on the Transact Gateway Global platform so that they can train clients themselves.• Partnered with the Product Management Team in creation of training videos regarding Transact Gateway Global.• Provide 30-day support to clients trained to ensure that they are comfortable with using the services before transitioning them to Client Support.• Involved with testing new banking platforms for ACH and Fraud Control to ensure that clients can successfully use the services once they are boarded.
EDUCATION
Project Management Institute
Project Management Methodologies
Chabot College
Associate in Arts, Marketing Retail Management
California State University - East Bay
Business Administration
Washington High School
High School Diploma, General Studies
ABOUT MARVYN TAYCO
Specialties: Project Management, Cash Management, Treasury Services Implementation / Training, Business Requirements Writing, MS Office Suite, Call Center Management, Quality Control / Assurance
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