Marvin V.

About Marvin V.

At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. The team consistently raises the bar in customer experience and drives lean thinking in operations, while implementing innovative delivery solutions. Both corporate and field teams help launch new programs and technology-based solutions on a global scale in order to meet customer demand and enable customer-focused innovation, some of which include Amazon Fresh, Prime Now and Amazon Restaurants.The AMZL business continues to grow significantly around the globe, and each person in this organization is given the opportunity to make an impact by pioneering new ideas, designing and launching global products and programs faster than ever before, and building new teams, systems, and tools from the ground up.Whether in a field or corporate role, our teams come from diverse backgrounds, are driven by the ability to invent and simplify, and they deliver results by thinking big and insisting on the highest standards. Join our last mile revolution and help us give our customers the best experience possible!See more logistics opportunites at amazon.jobs/transport.

Experience

1. Process Improvement Specialist, Amzl Aces

   Amazon

   Aug 2025 — Present · Portland, OR, US

   Led a cross-regional operational optimization initiative across 12 delivery stations, diagnosing systemic inefficiencies in outbound dispatch workflows and implementing redesigned proximity ranking models that improved staging flow and dispatch readiness. • Prepared and supported 12 delivery stations for high-volume operational events, enabling facilities to scale processing capacity to 1.2M–1.6M packages per day through optimized operational configurations, process improvements, and standardized execution frameworks. • Optimized station-level operational layouts, staging logic, and labor flow to ensure efficient high-volume throughput, improving associate movement efficiency and pick-and-stage productivity during peak demand periods. • Drove measurable logistics performance improvements across multiple regions, increasing On-Time Staging from 92% to 97%+ and sustaining performance gains through standardized operating mechanisms and leader adoption. • Partnered with regional directors and senior operations leaders to translate data insights into scalable operational standards, improving dispatch reliability and contributing to 1.5–1.7% gains in On-Time Dispatch performance. • Delivered rapid problem diagnosis and solution deployment within three weeks, leveraging cross-site analytics and operational deep dives to identify root causes impacting staging productivity, associate movement efficiency, and outbound flow. • Elevated regional performance standings within a competitive operational network, moving one region from last place to top-four performance and another from 5th to 2nd place through standardized execution frameworks and cross-site leadership alignment. •Influenced execution across multiple sites without direct authority, aligning operations, engineering, and regional leadership teams to implement scalable improvements across a multi-site logistics network

Education

• Portland State University

  Bachelor of Science - BS, Business Administration, Management and Operations

  2017