Marvin Mallari
Senior Support Manager at MadCap Software, Inc.
- Role
- Support Manager at Madcap Software, Inc
- Location
- San Diego County, CA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Support Manager
Mar 2016 — Present
Education
Coleman University
Bachelor of Science (BS), Computer Information Systems
2009 — 2013
Coleman University
Associate of Science (A.S.), Computer and Information Systems
2009 — 2011
Skills
- Telecommunications
- De-Escalation
- Leadership
- Moca
- Css
- Quality Assurance
- Technical Writing
- Html
- Software Installation
- Networking
- Visio
- Linux
- Technical Support
- System Administration
- Windows 7
- Iis
- Windows Xp
- Process Improvement
- Team Leadership
- Web Services
- Xml
- Madcap Flare
- Windows
- Technical Documentation
- Tcp/Ip
- Technical Training
- Xp
- Hardware
- Webex
- Troubleshooting
- Bmc Remedy
- Customer Satisfaction
- Training
- Sharepoint
- Testing
- Os X
- Customer Service
- Software Documentation
- Computer Hardware
- Xhtml
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