Marvin MacHart

About Marvin MacHart

I am an operations professional specializing in freight brokerage and transportation logistics, with a focus on building reliable carrier networks and delivering consistent service for customers.My experience centers around managing freight operations, solving complex logistics challenges, and ensuring shipments move efficiently across national truckload networks. I take pride in building strong relationships with both customers and carriers to ensure reliability, transparency, and long-term success.Throughout my career I have focused on improving operational efficiency, strengthening carrier partnerships, and maintaining high service standards in fast-paced logistics environments.I was honored to receive the Operations of the Year award in recognition of my contributions to operational performance and team success.I enjoy connecting with other professionals in transportation, logistics, and supply chain who value strong relationships and dependable service.Specialties:Freight Brokerage • Truckload Logistics • Customer Relationship Development • Transportation Operations Leadership • Customer Logistics Support • Load Planning • Carrier Procurement • Carrier Relationship Development

Experience

1. Senior Account Manager

   Windmill Transport

   Sep 2024 — Present · Holland, MI, US

   Lead day-to-day logistics operations for major customer accounts within a national freight brokerage environment, coordinating hundreds of shipments weekly across truckload, intermodal, and LTL transportation networks.• Manage and mentor an operations team responsible for load scheduling, shipment visibility, and service execution while maintaining high performance standards for key customers.• Serve as the primary customer-facing contact for strategic accounts, building long-term relationships that drive account growth, expanded freight opportunities, and continued customer partnership.• Identify opportunities to increase customer freight volume by supporting additional lanes, capacity strategies, and service solutions within customer supply chains.• Oversee daily pricing and quoting strategy, including spot market freight, contractual pricing, and participation in RFP bids to secure profitable freight opportunities.• Analyze transportation market conditions, carrier availability, and lane performance to provide competitive pricing while maintaining operational efficiency and margin expectations.• Act as the Intermodal liaison for the office, responsible for quoting and coordinating all intermodal freight for the location while supporting the team with intermodal strategy and capacity solutions.• Quote and book intermodal and LTL shipments in addition to truckload freight, ensuring customers have access to flexible and cost-effective multimodal transportation options.• Collaborate with carrier sales and operations teams to secure reliable capacity, resolve service challenges, and maintain strong on-time delivery performance.• Recognized with the Operations of the Year award for operational leadership, service performance, and contributions to overall team success.

Education

• Grand Rapids Community College

  Business, Management, Marketing, and Related Support Services

  2015 — 2017

Skills

• Continuous Improvement
• Leadership Development
• Customer Service
• Process Improvement
• Event Management
• Strategic Planning
• Business Development
• Management
• Team Building
• Team Leadership
• Marketing
• Social Media
• Event Planning
• Microsoft Office
• Sales
• Product Development