Marvin Clerge
Product Support Engineer @Bluecore
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WORK HISTORY
Product Support Engineer @Bluecore
Collaborated with product team members to implement new features from concept through deployment • Conducted training and created 300+ pages of documentation in 3 months • Analyzed and resolved tickets, maintained a 98% CSAT score • Maintained database and created complex SQL queries to assist clients with query tuning and performance • Coordinated with product management teams to review client feedback and assist in product direction
EDUCATION
Flatiron School
Software Engineering Immersive Program
ABOUT MARVIN CLERGE
I am a driven and highly organized Full-Stack Software Engineer with hands-on coding…
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