Marvin Wolgast
Senior Manager Database Delivery and Database Engineering Services @Cigna Healthcare
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WORK HISTORY
Senior Manager Database Delivery and Database Engineering Services @Cigna Healthcare
Lead 17 person engineering and delivery team. Developed policies and processes related to strategic improvements, support, and service delivery for over 360 servers and databases. Coordinated across business and technology teams to deliver new services and desired outcomes. Resolved escalations and matched service providers with client needs to provide effective service management and deliver results. Developed policies and processes related to data governance, architecture, and development process.•Effectively managed workforce and budget, exceeding 2019 recovery target by $1.3 million. •Managed agile development program for product roadmap, creating simplified backup process leading to saving over on 620 licenses. •Managed product owners overseeing $2 million of worldwide licensing agreements. •Implemented multiple process improvements for application installations, decommissions, and deployments. •Evaluated options and use cases for private cloud, public cloud and multi-cloud usage. •Using Agile techniques groomed and managed the work backlog and team epics. •Lead a new service offering implementation, overseeing setup of architecture, service, and support for replication as a service as the product owner. •Improved organizational communications about team operations via webinars, documentation and announcements. •Facilitated tool and process change management by designing and implementing workflows, training and job aides. •Drove product life cycle reducing technical debt; facilitating system upgrades, virtualization, cloud strategies, by leading effort to reduce costs by over and improve security posture. •Managed development of new backup process freeing licenses to reduce expenses by efforts to map application service relationships in order to improve support, from 76% to 96% in 4 months.
EDUCATION
Texas McCombs School of Business
MBA, Strategy and Operations
United States Military Academy at West Point
BS, Engineering
The University of Texas at Austin
MSE, Systems Engineering
ABOUT MARVIN WOLGAST
Leadership and management experience at Fortune 100 and smaller companies. Demonstrated ability in analyzing situations to develop the strategy, plans and procedures that improve productivity and reduce costs. Profit and loss managerial experience. Particular strengths in strategic planning, project management, and operational performance, overcoming challenges and delivering results.Specialties: Leading and implementing change. Problem Solving. Cross-functional coordination. Strategic Planning and Project Management. Six Sigma Green Belt.
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