Marvin Miayo

WORK HISTORY

EDUCATION

ABOUT MARVIN MIAYO

I have over 9 years of experience in key customer management and customer service at Unilever, one of the world\'s leading consumer goods companies. As the CX OG Sr. Assistant Manager, I oversee the Order to Cash cycle and customer issue resolution for local modern trade, ensuring service level, on-shelf availability, and AR overdues are optimized. I also lead and contribute to various projects and initiatives, such as joint forecasting and operations improvements, to enhance collaboration, service, and operations across the supply chain. I have strong skills in SAP, data analysis, problem solving, team building, and communication, which I leverage to deliver exceptional customer experience and operational efficiency. Additionally, I have a verified international academic qualification in eCommerce Essentials, which demonstrates my knowledge and interest in the digital commerce landscape. I am always eager to learn new skills and technologies, and to challenge myself to achieve higher standards of performance and customer satisfaction.