Marv Bickley
ServiceNow Program Manager at AHEAD
- Role
- Program Manager at AHEAD
- Location
- Macomb Township, MI, US
- LinkedIn followers
- 500 followers
About Marv Bickley
I\'m a global IT Leader/Consultant with 30+ years of experience specializing in ServiceNow implementation and transformation services for the past 10 years.Leadership is key strength I bring to the table. I believe in building relationships with my team and with my customers which can be can be leveraged to deliver extraordinary results. Recognized for leading high performance, results oriented teams.
Experience
Program Manager
Oct 2022 — Present · Detroit, MI, US
Education
St. Clair County Community College
Associate, Broadcasting
Central Michigan University
Bachelor of Arts - BA, Communications
Skills
- Consulting
- IT Service Management
- Change Management
- Planning
- Service Delivery
- Process Engineering
- Mentoring
- IT Strategy
- Metrics
- Process Improvement
- Microsoft Office
- Data Center
- Team Building
- IT Outsourcing
- Business Process Improvement
- Service Management
- Service Desk
- Information Technology
- IT Management
- Project Delivery
- Networking
- Process Development
- Strategic Planning
- Pmo
- Vendor Management
- Pmp
- Call Centers
- Knowledge Management
- Leadership
- Call Center
- Resource Management
- Sla
- Customer Service
- Business Process
- Visio
- Project Portfolio Management
- System Deployment
- Itil
- Innovation
- Disaster Recovery
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