Martrice Wafer

Martrice Wafer

Benefits Specialist @Texas Children's Hospital

Missouri City, TX, US
MOBILE NUMBERS
+12•••••••77

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WORK HISTORY

Oct 2017 — Present

Benefits Specialist @Texas Children's Hospital

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Program ownership of the Tuition Assistance Program, Adoption, Back-up Care, Team Sports Subsidy, Employee Recognition Ceremony, Super Star Program, Bread and Wassail and other employee recognition programs, as assigned • Develop and maintain program budgets, contracts and billing • Ensure operational efficiencies of administrative procedures and exceptional documentation of processes. • Provide superior vendor management • Resolve escalated employee issues as needed • Develop and communicate programs to ensure programs are utilized and valued by employees • Act as benefits SME for assigned program and provide updates to team as needed

SKILLS

LeadershipChange ManagementEmployee TrainingTeam BuildingCurriculum DevelopmentPerformance ManagementTraining DeliveryCustomer SatisfactionCoachingLeadership DevelopmentTroubleshootingTeam LeadershipVendor ManagementProgram ManagementCustomer ServiceMicrosoft OfficeHuman ResourcesManagementTelecommunicationsProject ManagementTrainingCall CentersBusiness DevelopmentSoftware DocumentationCustomer Retention

ABOUT MARTRICE WAFER

Accomplished Human Resources and Training professional with extensive experience leading…

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