Natalie Hannah
Technical Account Manager 4 - Twilio | Customer Success Leader | Problem Solver | Ex-Citrite | Orchid Cultivator | Aviation Enthusiast
- Role
- Technical Account Manager 4 at Twilio
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Natalie Hannah
Experienced Citrix \\ Virtualization engineer turned Technical Account Manager with over 8 years of experiencewithin Customer Success, in customer facing roles.Deep knowledge of the Citrix Virtual Apps and Desktops suite (XenApp & XenDesktop), VDI, and Citrix SaaSofferings, as well as Windows application troubleshooting at an Escalation level.
Experience
Technical Account Manager 4
Nov 2022 — Present · Remote - Fort Lauderdale, FL, US
Remote - Fort Lauderdale, Florida
Skills
- Citrix Xenapp
- Technical Support
- Microsoft Exchange
- Citrix Xendesktop
- Printers
- Active Directory Experience
- Ios
- Windows 7
- Tcp/Ip
- Computer Proficiency
- Virtualization
- Group Policy
- Windows Xp Pro
- Application Virtualization
- IT Service Management
- Computer Repair
- Microsoft Word
- Filesite
- Computer Hardware
- Exchange Activesync
- Servers
- Active Directory
- Windows Server
- Hardware
- Ccna
- Frontrange Heat
- Blackberry Enterprise Server
- Itsm Saas
- Computer Maintenance
- Printer Support
- System Administration
- Software Documentation
- Account Administration
- Microsoft Office
- Virtual Desktop Infrastructure
- Internet Protocol Suite (Tcp/Ip)
- Citrix Receiver
- Cisco Ios
- Sharepoint
- Enterprise Vault
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