Martin Baicker
Chief Operating Officer at Children\'s Aid of New York City
- Role
- Chief Operating Officer at Children's Aid
- Location
- Hempstead, NY, US
- LinkedIn followers
- 500 followers
About Martin Baicker
I am an experienced nonprofit executive with more than 25 years leading complex organizations across the healthcare, human services, eldercare, and public health sectors. I specialize in improving operational performance, leading turnarounds, developing high-impact programs, and building sustainable systems that support mission delivery.I\'ve served as COO, CEO, and CAO for organizations ranging from $22M to $250M in annual revenue. My leadership has consistently delivered measurable results: improved service quality, increased revenue, successful IT and facilities modernization, and greater community impact.My approach blends hands-on operational oversight with strategic planning, financial discipline, and a deep respect for mission and community. Whether improving customer satisfaction scores, leading a $2M IT transformation, or raising a 2-star quality rating to 5 stars, I focus on real results for the people we serve.
Experience
Chief Operating Officer
May 2023 — Present · New York, NY, US
Reporting to the Chief Executive Officer, responsible for oversight of the operation of Information Technology, Compliance, Real Estate, and Procurement functions at the agency.
Education
Wagner School of Public Service, New York University, New York, NY
MPA, Health Administration
1981 — 1983
Calhoun High School
High School
1972 — 1974
State University of New York, Empire State College, Saratoga Springs, NY
BS, Human Services
1979 — 1981
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