Martin Thomas

About Martin Thomas

Manager with 20 plus years of experience supporting various organizations such as global network and client operations, project management and managing policy document refreshes along with driving customer success through being the single point of contact for all facets of project management. Strong technical and managerial background with proven success building and managing customer relationships with both internal and external clients. Keen problem solving and analytical skills along with the ability to learn and adapt quickly to fast paced environments. Excellent oral and written communication skills.Specialties:• Business development, client relationship management, and needs assessment. • Excellent interpersonal and customer service skills.• Technical writing and development of policies, procedures and contract terms.• Create and audit IT process and security controls.

Experience

1. Information Technology Service Desk Manager

   Archrock

   Dec 2025 — Present

Education

• Southern Methodist University

  N/A