Martin Rauch
Head of Cloud Operations & Customer Support @cplace
Munich, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2021 — Present
Head of Cloud Operations & Customer Support @cplace
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Munich, DE
Passionate about developing Teams, growing a business, Cloud Services, Customer Support and Operations, Infrastructure as Code, DevOps, private and public Cloud, Project Management, Enterprise SW
EDUCATION
1985 — 1990
Technische Hochschule Nürnberg Georg Simon Ohm
Dipl.-Ing. (FH), Data processing
SKILLS
NetappStorage Area Network (San)Managed ServicesNetwork-Attached Storage (Nas)Long-Term Customer RelationshipsEmc StorageStorage SolutionsCustomer Relationship Management (Crm)Professional ServicesIT Service ManagementTeam ManagementNasAccount ManagementService Delivery ManagementData CenterManagementTeam BuildingStorage VirtualizationSolution ArchitecturePre-SalesCapacity ManagementEnterprise SoftwareItilService DeliveryBusiness Case ModellingSowVirtualizationCloud StorageSupport Account ManagementStorage Area NetworksSaasSanPaasBusiness DevelopmentCustomer SuccessTeam LeadershipPresalesStrategyEscalations ManagementHigh Availability
ABOUT MARTIN RAUCH
Global Service Delivery Manager for IaaS w/ Specialties: Build and run Support and Service Organizations, people & project management, work in a global and diverse environment, customer facing, large enterprise, workflow automation for large scale deployments
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