Martin Murphy
Employee Success Associate @Littlefish Group
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WORK HISTORY
Employee Success Associate @Littlefish Group
Nottinghamshire, GB
Welcoming and mentoring new employees into the business• Delivering onboarding sessions and supporting new joiners on their first day/week• Creating and delivering tailored training sessions on technical and non-technical subjects• Supporting the content creation and curation of our centrical platform• Creating technical documentation to support new and existing Service Desk engineers further• Providing knowledge and guidance for specialist software• Work closely with other departments, to align training with organisational goals • Managing training environments • Fostering an interactive and inclusive learning environment
EDUCATION
Nottingham Trent University
Network Engineering, Computer Systems Networking and Telecommunications
Great Yarmouth College
BTEC Level 3 Extended Diploma , Information Technology
Great Yarmouth College
BTEC Level 2 Diploma, Information Technology
ABOUT MARTIN MURPHY
At Littlefish, my mission transcends beyond day-to-day IT support; it\'s about fostering an inclusive and engaging learning environment for employees. Over the past three years, I\'ve honed my expertise in technical support and training, seamlessly integrating these skills to elevate the onboarding experience for new joiners and develop tailored training programs.My approach is collaborative, working closely with various departments to align training with organisational goals, thus ensuring a unified growth trajectory for both the team and the company. The investment in my professional development, evidenced by recent certifications in Microsoft 365 Fundamentals and Train the Trainer, underscores my commitment to continuous improvement and excellence in the dynamic field of IT.
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