Martin Hamilton
Head of IT Services for Emea @Applied Materials
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WORK HISTORY
Head of IT Services for Emea @Applied Materials
GB
Moving away from a shared business & technology role to 100% business interface and IT leadership position. Now overseeing the delivery of IT services within the EMEA domain and also managing the business relationships with my team across the region.
EDUCATION
Crawley College
HNC, Electrical and Electronic Engineering
SKILLS
ABOUT MARTIN HAMILTON
May 2023->Present- Snr Director of EU IT Services & VDI/R&D Solutions- New frontiers & things to learn- Oversight of all things IT for the EU domain- Management of the global VDI and R&D teams for on premise and cloud based solutions Jan 2018->Apr 2023- Director of UC & Messaging Jan 2016->Dec 2017- Head of UC & Messaging - Ownership of global UC service including voice, video (TP/VC internal & B2B), conferencing, broadcasting, signage plus many more- Ownership of Microsoft O365 products including migration and implementation from BPOS to vNext technologies (Exchange, Skype for Business, Office, etc)Jan 2012 -> Dec 2015 - Senor Manager for Globlal Unified Communication Services- Ownership of UC services from an engineering and strategic perspective for the entire corporation- Management of L2 Operation services team in India along with multinational team of SME\'s spread across the world- Service ownership includes - Telepresence, LYNC, Video Conferencing/Collaboration, Voice & Web Conferencing, Cisco Callmanager, IPCC and Unity, MDM (iOS & Android) & BES- Strategic responsibility for converging all of the above technologies to improve end user experience, efficiency and productivity at a global levelNovember 2009 - March 2011 - Global Network Convergence Services Manager- Duties include responsibility for global strategies for voice, video, mobility and monitoring for entire network services organisation- Also responsible for IPAM (DNS/DHCP) environment from a global engineering perspective along with management of the external DNS portfolio and IP space- Escalation point for EMEA domain on all network diciplines and 1st line customer/regional interface for EMEA management for network related problemsJune 2007->October 2009 - EMEA Network & Telecom Manager- Duties expanded into the EMEA domain to include large facilities and satellite offices in Israel with future growth opportunities in the Middle East- Ownership of M&A activities for region- Cross collaboration facilitator between corporate central services and other regional team members in US, India and rest of worldDec 2006->June 2007 - EU Network & Telecom Manager
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