Robert Martinek

About Robert Martinek

GLOBAL DELIVERY SERVICES, DEPLOYMENT STRATEGY & BUSINESS DEVELOPMENT LEADER:Results-oriented senior business executive and Big Four alumnus with 25 years of extensive global experience with leadership positions in strategic management, technology consulting, business development & pursuit team leadership, go-to-market and customer success models.+GLOBAL BUSINESS & TECHNOLOGY TRANSFORMATION LEADER:Effective cross-functional team leader, who manages global program teams through large-scale business and technology transformation.+PROGRAM MANAGEMENT EXPERT:Expert in complex global program and project management strategy, assessment, mobilization, implementation, remediation and execution.+CSAT MAXIMIZER & CLIENT RELATIONSHIP BUILDER:Recognized for maximizing customer satisfaction based on creative problem solving, critical thinking, and top communication skills. Keen focus on constantly delivering value to clients, while reducing cost and developing productive working relationships across all client organizational levels including C-level executives. Demonstrated track record acting as executive sponsor - and point of escalation - for large and complex revenue generating partnerships, with periodic executive support. Areas of key expertise include:• Complex Global Program Management Leadership & Governance• Program Management Strategy, Optimization and Mobilization• SaaS Delivery Methodology & Management • Workforce Management (WFM) Compliance Strategy• Human Capital Management (WFM) Compliance Strategy• Customer Success Strategy • P&L Budget Management & Practice Leadership• Contract Management & Negotiations• Business Development & Go-To-Market Strategy• Vendor & Partner Management• C-Level Communications & Relationship Building

Experience

1. Director of Solution Enablement

   PayTech

   Aug 2025 — Present

   Solution Enablement Sales Overlay Leader within PayTech\'s Revenue team responsible for driving and identifying PayTech\'s market expansion, channel partnerships and revenue streams. Lead mid-to-longer term growth strategies and ensure they are aligned with PayTech’s overall business direction focusing on expanding PayTech’s channels. Lead client pursuit teams and define new and improved Go-To-Market Offerings and architect Offering Solutions. Provide strategic direction to Services Practice Leadership to ensure an industrialized offering approach is set in terms of how PayTech\'s consulting services go to market, as Solution Delivery Architect and Commercial Director.

Education

• Northern Arizona University

  BS, Business Administration, Computer Information Systems

• Northern Arizona University

  M.B.A., Management Information Systems

Skills

• Team Management
• Strategic Partnerships
• Strategy
• Project Management
• Strategic Planning
• Cross-Functional Team Leadership
• Vendor Management
• Enterprise Software
• Enterprise Architecture
• Business Planning
• Process Improvement
• Business Process
• Governance
• Business Process Re-Engineering
• Business Process Improvement
• Sdlc
• Erp
• Saas
• Business Intelligence
• Analytics
• Business Strategy
• Program Management
• Entrepreneurship
• Pmo
• Business Development
• Pmp
• Leadership
• Recruiting
• Integration
• Project Portfolio Management
• Management Consulting
• Product Management
• Outsourcing
• IT Transformation
• Requirements Analysis
• Requirements Gathering
• Management
• Account Management
• Change Management
• Business Process Design