Martine Bott
Manager of Operations @Foundever
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WORK HISTORY
Manager of Operations @Foundever
EDUCATION
I.U.T. LENS
D.U.T.
ABOUT MARTINE BOTT
Highly dynamic and outcome-driven Customer Service Operations Manager with extensive international experience spanning more than 20 years at management level in delivering exceptional customer satisfaction. Strong commercial acuity with expertise in B2B and B2C sales, business development, and risk analysis. Influential leader adept at recruiting, mentoring, team building, and performance assessments to promote operational excellence. Proven record in managing change, transformation, and continuous improvement of operational processes in complex multi-cultural work environments. Organized and detail-oriented able to prioritise tasks to ensure efficient completion of projects. Robust interpersonal skills with proven capacity for cross-functional collaboration, C-level executive engagement, and client interaction. Excellent communication skills able to relay information appropriately according to their importance and value for their recipient (group).
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