Martin Tracey
Service Engineer @ Microsoft Advertising | .NET/Angular SME, REST APIs, Software System Design
- Role
- Service Engineer at Microsoft
- Location
- Renton, WA, US
- LinkedIn followers
- 500 followers
About Martin Tracey
With over 10 years of experience in software engineering, I have developed a passion for delivering user-focused solutions that enhance security, performance, and user experience. I currently work as a senior software engineer at Starbucks, where I contribute to the company\'s fraud prevention strategy by designing and implementing robust REST APIs that handle high transaction volumes across various touchpoints.In my previous roles at Microsoft, I gained expertise in technical leadership, mentorship, and problem-solving, as well as proficiency in various web technologies, such as Angular, C#, React, Azure, and more. I made significant and lasting contributions to the development of web applications for the supply chain engineering and business group IT departments, leveraging creativity and innovation to align with strategic initiatives and optimize costs. I also initiated and participated in feature design, development, and testing processes, ensuring focused and streamlined delivery of UI features and functionalities.I hold several credentials that demonstrate my commitment to continuous learning and improvement, such as the Duolingo Spanish Fluency, the SAFe® 4 Practitioner, and the SAFe® 4 Certified Scrum Master certifications. I value collaboration, communication, and feedback, and I always seek to empower and support my team members and stakeholders. I am eager to connect with other professionals and managers in my field and share my insights and experiences.
Experience
Service Engineer
Feb 2025 — Present · Redmond, WA, US
Implemented reliable and scalable solutions across teams at Microsoft Advertising, ensuring seamless operations and high performance.• Monitored and analyzed telemetry data to proactively identify and address potential issues, minimizing downtime and optimizing system efficiency.• Collaborated with cross-functional teams to share insights and drive continuous improvement in service and system design.• Responded to incidents during regular on-call rotations, demonstrating strong problem-solving skills and a commitment to maintaining service excellence.
Education
National College of Ireland
Bachelor of Science - BS, Business Information Systems
2009 — 2013
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