Martin Arroyo Torres

Scrum Master Acting as Delivery Manager @Tech Mahindra Mexico

Guadalajara, MX

Excel in orchestrating the management and execution of continent-scale delivery projects for banking account. Through adept coordination of multidisciplinary teams, I ensure precise and timely implementations. Collaborating closely with development teams, I tailor and optimize technological solutions to meet specific needs within corporate banking across diverse regions (Canada, Mexico and Colombia). This collaborative effort has resulted in significant service efficiency and quality improvements, as evidenced by the successful transition from a six-month to a monthly delivery basis while maintaining exceptional standards of quality and security, this reducing downtime and errors in deliverables.Moreover, my expertise extends to developing and implementing effective delivery processes and protocols from scratch, driving day-to-day enhancements. This initiative has empowered around 25 development teams to increase their delivery rate and facilitated the establishment of an SRE team focused on promptly addressing production incidents.Key Achievements:Reduced delivery cycles by 83%, transitioning from 6-month to 1-month releases.Led 25+ agile teams across Americas, driving cloud-first delivery and agile maturity.Saved 10% annual cost via cloud resource optimization strategies.Introduced DORA/OPA/Governance KPIs into weekly operations, increasing delivery visibility.

Universidad de Colima

Ingeniero de Software, Tecnología de la información

Universidad de Colima

Ingeniero, Software