Martina Rao

About Martina Rao

With over 14 years of experience in general administration, facility management, office management, travel and event management, and budgeting and cost control, I am a seasoned and versatile Sr. Administration Manager at Amplus Solar, a leading solar energy company and a member of PETRONAS Group. In my current role, I coordinate and supervise multiple operations, ensuring compliance with the company\'s vision and goals, and frame the general policy of the company in the field of HR, administration affairs, and employee relations. I also spearhead the daily operations of a team of 16 people, manage the office calendars, and maintain relevant documents and records. Additionally, I have developed and implemented a new process to reduce unnecessary expenses, decreasing the office costs by 20%. I have a strong background in hospitality and service, having completed a hotel management diploma in food and beverage, and having worked with several renowned and growth-oriented organizations in the past. I have a proven track record of facilitating all logistic support for any official event, arranging travel and ticketing, maintaining office supplies and equipment, processing bills, and providing a safe and clean working environment for staff. I also have excellent skills in vendor and public relations, induction and orientation programs, visa processing, and coordination of training programs. My mission is to leverage my MBA in business administration and management, and my expertise in general administration and facility management, to contribute to the success and growth of Amplus Solar, and to become a successful and respected professional in my field. I am always eager to learn new skills, to take on new challenges, and to collaborate with diverse and talented teams. I value efficiency, quality, innovation, and customer satisfaction.

Experience

1. Sr Administration Manager (Head Administration) at Amplus Solar (a Member of Petronas Group)

   Amplus Solar

   Dec 2022 — Present · Gurugram, IN

   Sr. Administration Manager (Role and Responsibilities)- • Coordination and supervision of multiple operations, ensuring that everything is in compliance with the company’s vision and goals. • Frame the General Policy of the company in the field of HR, Administration Affairs & Employee Relations. • Spearhead full-scope daily operations of a team of 16 people, managing the office calendars, and maintained relevant documents and records. • Developed and implemented new process to reduce unnecessary expenses – decreased the office costs by 20% • Organize induction orientation programs & initial settling-in process of new recruits. • Manage end to end process of recruiting and training administrative support staff and provide ongoing management. • Establish and implement policies, goals, objectives, and procedures for various departments. • Analyze reports related to the day-to-day operations and overall productivity of the team to improve accuracy in forecasts and to drive performance. Ensure the smooth and adequate flow of information within the company to facilitate other business operations. • Investigate and follow up on grievance, harassment & disciplinary cases. Conduct grievance and disciplinary interviews with employees and produce the necessary investigation reports with recommendations. • Manage and provide day-to-day leadership to various technical, professional, and administrative personnel engaged in specified project activities as appropriate to the position. • Make travel arrangements, including booking hotels and arranging for transportation. • Liaison with employees and their families in event of mishaps, accidents or fatalities to ensure availability of appropriate and timely support. • Implement disciplinary procedures as requested by line management, including the issue of warning letters and contract termination notices.

Education

• Sikkim Manipal University - Distance Education

  Hotel Management, Food & Beverage, Division 1

  2014 — 2016

• Institute of Management Technology, Ghaziabad

  Master of Business Administration - MBA, Business Administration and Management, General, A

  2020 — 2022