Martina Renga

Hotel Manager @Ruby Group

Rome, IT

Oversee daily hotel operations (front desk, housekeeping, maintenance, food & beverage)Ensure smooth coordination between departmentsMonitor occupancy rates and room availabilityMaintain high standards of cleanliness and serviceHire, train, and supervise employeesCreate staff schedules and manage shiftsConduct performance reviewsPrepare and manage budgetsMonitor expenses and control costsAnalyze financial reports (revenue, profit, occupancy rates)Manage promotions, events, and special offersTrack competitors and market trendsEnsure compliance with local laws and regulationsMaintain safety and hygiene standardsConduct regular inspectionsImplement emergency proceduresManage hotel supplies and stock levelsCoordinate with vendors and suppliersControl purchasing and reduce wastePrepare daily, weekly, and monthly reportsMaintain records (financial, staff, guest data)Set long-term business goalsImprove service quality and efficiency

Università di Napoli L'Orientale

Bachelor's degree in Foreign Languages, Linguistic and cultural mediation

Università di Napoli L'Orientale

Laurea in Mediazione linguistica e culturale, L12- Mediazione linguistica e culturale