Martina Codo
Administrative Support Specialist | Client Service Expert | Event Coordination Professional | Committed to Streamlining Operations, Enhancing Communication, and Driving Collaborative Success
- Role
- Private Dining & Events Lead at Eataly
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Martina Codo
Administrative and operations professional with experience supporting high-volume…
Experience
Private Dining & Events Lead
May 2025 — Present · Dallas, TX, US
Executed large-scale event operations (250–600+ guests), aligning timelines, staffing, and logistics across culinary, service, and ops teams.• Resolved real-time issues under pressure—including guest emergencies and order delays—while prioritizing guest experience and internal communication.• Managed daily intake and fulfillment of catering and event orders using Tripleseat, FoodStorm, Salido, OpenTable, and Eventbrite.• Reconciled cross-platform payment records and timelines, resolving discrepancies and supporting accurate invoicing.• Built lead pipelines via Excel and cold outreach, increasing B2B event bookings and repeat client engagement.• Acted as client liaison—translating event needs into clear, actionable plans that aligned with operational capacity.• Created internal planning tools (e.g, updated wedding booklet) to streamline onboarding and reduce back-and-forth.• Coordinated Eataly’s first Dallas Bridal Show presence, managing vendor negotiations, booth setup, and catering logistics.• Stepped into cross-departmental roles to support service continuity during high-traffic or understaffed periods.• Developed a logistics mindset rooted in structure, adaptability, and service—applying proactive thinking to both system workflows and customer experience.
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