Martin Spitzl

Workforce Manager @SV SparkassenVersicherung

Regensburg, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Workforce Manager @SV SparkassenVersicherung

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Wiesbaden, DE

EDUCATION

N/A

Werner-von-Siemens-Gymnasium Regensburg

Abitur

2004 — 2011

University of Regensburg

Diploma, Geography, Business Administration, Political Science

SKILLS

LeadershipCall CentersBusiness AnalysisManagementAnalyticsCompetitive AnalysisCustomer ExperienceProject ManagementTeam ManagementBusiness Process ImprovementWeb AnalyticsTeam LeadershipStrategyE-CommerceProcess ImprovementCustomer ServiceBusiness IntelligenceAnalysisVendor Management

ABOUT MARTIN SPITZL

As an experienced Workforce Management (WFM) professional, I excel at transforming complex data into actionable strategies to optimize operations, enhance efficiency, and drive business growth. With over a decade of experience in capacity planning, forecasting, and real-time operations, I am passionate about aligning workforce strategies with organizational goals to deliver measurable results.In my roles at Wayfair GmbH and Amazon, I led diverse teams to ensure operational excellence through meticulous planning, collaboration with cross-functional stakeholders, and the development of innovative solutions. Whether it\'s managing an 18-month rolling planning cycle, creating robust capacity models, or partnering with third-party vendors, my focus has always been on delivering scalable strategies and exceptional customer experiences.Highlights of my expertise include:Strategic capacity planning and forecasting to align resources with demand.Standardizing processes across forecasting, scheduling, and real-time operations.Collaborating with Finance and Operations teams to ensure cost efficiency and performance alignment.I thrive in dynamic, fast-paced environments and am driven by the opportunity to contribute to innovative organizations and teams.Skills Section:Workforce Management (WFM) StrategiesCapacity Planning & ForecastingData Analysis & ReportingTeam Leadership & Cross-functional CollaborationProcess Standardization & OptimizationTools: Tableau, SQL, Oracle BI, Microsoft Office, SalesforceLicenses & Certifications:Advanced Workforce Management TrainingTableau Specialist CertificationMicrosoft Excel Expert CertificationVolunteer Experience:Coach & Official | SpVgg Wolfsegg Football ClubMentor | Youth Development Programs in Workforce AnalyticsRecommendations:\"Martin\'s ability to translate complex data into actionable insights has been invaluable in optimizing our operations and achieving strategic goals.\" – Former Manager at Wayfair GmbH

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Martin Spitzl — Workforce Manager at SV SparkassenVersicherung in Regensburg, DE | Unifers