Martin Phipp
Head of Field Service @Givenergy
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WORK HISTORY
Head of Field Service @Givenergy
Led nationwide field operations during rapid product-scale expansion, improving diagnostic accuracy and reducing repeat visits.Delivered hands-on and classroom training to 300+ installers and internal support engineers.Identified and escalated systemic firmware/hardware issues, directly contributing to product improvements.Authored and co-developed installation guides and diagnostic workflows used across national installer networks.Provided technical leadership for complex inverter, battery, and hybrid storage fault investigations.Supported multiple product launches through testing, validation, and field data analysis.
ABOUT MARTIN PHIPP
I’m a senior energy-storage engineer with more than 10 years’ experience working across inverter and battery systems, field support leadership, national engineering operations, R&D collaboration, installer training, and product improvement.Currently Head of Field Services at GivEnergy, I specialise in:Advanced inverter/battery diagnosticsLeading and developing field engineering teamsManaging national escalations and complex site issuesSupporting R&D with structured field feedbackDelivering high-impact installer trainingImproving product reliability and customer satisfactionI’m passionate about helping UK energy-storage companies scale reliably, reducing field faults, and supporting the growth of renewable technology with robust engineering processes.Open to connecting with manufacturers, distributors, field operations teams, and emerging energy-tech companies.
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