Martin McHenry
I am a member of The Knights Of Columbus men\'s fraternal order. The Knights of Columbus offer their members and families life insurance, disability income insurance, long term care insurance, and retirement annuities.
- Role
- Collections Specialist at Mccarthy, Burgess & Wolff
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Martin McHenry
Accomplished and reliable sales and collections professional with over twenty seven years…
Experience
Collections Specialist
Jul 2025 — Present · Bedford Heights, OH, US
Maintaining a debt collection queue using the support framework designed.Maintaining daily call volumes.Traces delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighborsLocates and monitors overdue accounts, using computers and a variety of automated systems.Records information about financial status of customers and status of collection effortsPersuades customers to pay amounts due on credit accounts, damage claims, or non-payable checks.Understanding and adhering to client guidelines.Advises customers of necessary actions and strategies for debt repaymentPerforms data entry, documentation, and maintenance of customer account(s).Reads, comprehends and adheres to the Fair Debt Collections Practices Act (FDCPA).Reads, comprehends, and adheres to any and all applicable International Organization for Standardization (ISO) policies.
Education
John Carroll University
Bachelor of Arts (B.A.) in Sociology, Criminology
1993 — 1997
Skills
- Consumer Lending
- Performance Management
- Sales
- Consulting
- Coaching
- Human Resources
- Accident Insurance
- Insurance
- Credit Cards
- Mortgage Lending
- Health Insurance
- Life Insurance
- Credit
- Banking
- Risk Management
- Collections
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