Martin Marban
FinTech | Payments | Relationships | Merchant Services
- Role
- Deployment Team Lead at Quantum ePay™
- Location
- Anaheim, CA, US
- LinkedIn followers
- 500 followers
About Martin Marban
Honest, confident, hard working leader; a person keen judgment with a record of integrity…
Experience
Deployment Team Lead
Mar 2019 — Present · Anaheim, CA, US
Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions• Provided onsite, video, and over the phone training• Configured credit terminals and gateways• Supported other departments in operational improvements• Resolved conflicts and negotiated agreements between merchants in order to reach win-win solutions• Established and maintained relationships with agents and big merchants• Assisted in developing product positioning, pricing, and marketing plan objectives ensuring relevancy across channels and customers
Education
University of Phoenix
Associate’s Degree
2014 — 2017
Skills
- Customer Satisfaction
- Teamwork
- Communication
- Leadership
- Customer Service
- Sales
- Time Management
- Microsoft Word
- Social Media
- Small Business Management
- Team Leadership
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