Martin Drayton

Flight Attendant @Delta Air Lines

SUMMARY OF ESSENTIAL JOB RESPONSIBILITIES: Handle emergency situations, effectively implement instructions from the flight deck & follow appropriate emergency procedures established by Delta. Serve as flight leader when needed. Provide exemplary customer service to exceed customer expectations; work both independently and as part of new teams on a regular basis. Ensure compliance with Federal Aviation Administration regulations. Ensure passenger compliance with in-flight safety measures. Provide assistance including lifting and stowing luggage, providing emergency medical aid, and assisting disabled passengers and/or unaccompanied minors. Prepare/serve meals & beverages. Sell onboard liquor, headsets, duty-free items. Actively seek to ensure the safety & comfort of customers. Maintain professional appearance and adhere to uniform and appearance guidelines, project a positive attitude & composure at all times. Make public address announcements, safety demonstrations, communicate effectively and write detailed reports pertaining to flight incidents and/or discrepancies.