Martin Cipriani
Ramp Supervisor @United Airlines
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WORK HISTORY
Ramp Supervisor @United Airlines
Manage below the wing operations as a part of frontline leadership. Past experience includes customer service above the wing, project management of ground equipment, ground operations of Air Canada, Lufthansa and Star Alliance operations. Upgraded as the United Services manager for same when needed. Implement and deliver specific programs to help improve team standards. Monitor the performance of a team taking actions as necessary to ensure daily goals are met. Develop skills of front-line employees. Develop action plans to affect positive behavior change. Conduct \"routine\" investigations, as appropriate. Conflict resolution and decision making with union personnel. Evaluate training and developmental needs and deliver as needed.
EDUCATION
National Louis University
MS, Human Resource Management and Development
Served in the United States Air Force as Security Policeman
Honorable Discharge, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Northeastern Illinois University
BA, Communications/ Human Resource Delevopment
Harper College
Associate of Arts degree, Psychology
Northcentral University
Doctor of Education (EdD), Sport and Fitness Administration/Management
SKILLS
ABOUT MARTIN CIPRIANI
With experience in ground and air transportation leadership along with front line to mid…
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