Martin Chu
Support Account Manager at Palo Alto Networks
- Role
- Support Account Manager at Palo Alto Networks
- Location
- Monroe, NJ, US
- LinkedIn followers
- 500 followers
About Martin Chu
Senior-level account manager with business development experience and cloud computing background. customer focused … business partner management. AWS and CloudHealth certified. project management … Engineering and MBA degrees. Magna Cum Laude graduate …AREAS OF EXPERTISE* Account Management * Cloud Computing * Managed Services * Outsourcing * Business Development *
Experience
Support Account Manager
Jan 2021 — Present
Primary services point of contact for security services life-cycle from contract award, customer deployment, adoption, consumption and support.• Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives.• Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
Education
University of Hartford
BS
Rutgers University–Newark
MBA
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