Martin Bryant

Retention and Loyalty Marketing Manager @Hiveminded

Manchester, GB

Hiveminded | Marketing Agency for Global Gaming BrandsAt Hiveminded, a specialist marketing agency serving leading gaming clients worldwide, I lead customer retention and loyalty strategy across multiple brands. My role spans end-to-end CRM ownership, from designing and implementing data-driven lifecycle strategies to managing bonus budgets that drive engagement and customer value.A key part of my work involves collaborating cross-functionally to deliver seamless and rewarding user experiences. I drive technical enhancements onsite—working with product and development teams—to ensure that every interaction is more personalised, relevant, and effective.My focus is always on creating customer-first journeys that balance commercial impact with player satisfaction, helping our clients build stronger, longer-lasting relationships with their users.

Leeds Beckett University

BSc Business Computing