Martha Bertrand
Senior Operations Leader ★ Process Improvement Expert ★ Supply Chain – Compliance – Strategic Planning & More!
- Role
- Transportation Manager at CVS Health
- Location
- La Habra, CA, US
- LinkedIn followers
- 500 followers
About Martha Bertrand
I am a senior operations leader with a proven talent for leading turnarounds that enable…
Experience
Transportation Manager
Jan 2017 — Present · La Habra, CA, US
I was recruited to my current role to lead a cultural transformation with an emphasis on safety and compliance. My role includes managing P&L and overseeing 5 direct-report supervisors and 130 indirect reports including union clerks, operations coordinators, mechanics, fuelers, and drivers. During my tenure, I have successfully raised trust and respect between union employees and management by introducing bi-monthly meetings with the union stewards and executive team to address concerns and identify areas of improvement.KEY CONTRIBUTIONS & RESULTS: Earned recognition as “Most Improved Distribution Center” in 2017 by increasing safety and compliance rating by more than 4% in just six months. Formalized safety and compliance protocols and fostered a safety-focused work environment. Addressed invoice delays, updated financial tracking systems, developed new focus on forecasting and metrics tracking. Launched a backhaul program recognized for exceeding budget and forecast 8% in 6 months.
Education
Arthur L. Johnson Regional, Clark, New Jersey
Business
University of Phoenix
Bachelor of Science (B.Sc.), Management
2004 — 2005
Union County College, Scotch Plains, New Jersey
Associate's Degree, Applied Science
1982 — 1985
Skills
- Process Management
- Process Improvement
- Trucking
- Yard and Dock Systems
- Microsoft Office
- Sales
- Transportation Management
- Analysis
- Logistics
- Training
- Customer Satisfaction
- Logistics Management
- Business Process Improvement
- Supply Chain Management
- P&L Management
- Leadership
- Strategic Planning
- Strategy
- Management
- Team Building
- Various Databases
- Change Management
- Dispatch / Transportation Applications
- Operations Management
- Transportation
- Fleet Management
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