Martha Miller
Manager Total Rewards @Bradford Health Services
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WORK HISTORY
Manager Total Rewards @Bradford Health Services
Steered the rollout of a new company-wide benefits initiative to elevate overall employee satisfaction by 20%.Coordinated open enrollment campaigns by producing clear communication materials and leading interactive sessions to strengthen employee understanding of benefit offerings.Advanced employee well-being by initiating a robust wellness platform, including the Employee Assistance Program (EAP), and distributing monthly newsletters to boost awareness and utilization.Introduced the ADP Benefits Module to transform manual enrollment into an automated digital system, minimizing billing discrepancies, reducing audit frequency, and enhancing employee user experience.Devised standardized operating procedures for the benefits function to streamline administrative transactions and establish consistent departmental practices.Collaborated with the brokerage firm to diversify plan options, promote high-deductible health plans, educate staff on tax-advantaged benefits, and improve plan selection outcomes.Pioneered electronic data interchange (EDI) integration with ADP, including renegotiation of implementation fees, automation of communication across domestic and international vendors, and driven enrollment accuracy.Oversaw benefits compliance strategy and execution for alignment with ERISA, COBRA, ACA, FMLA, HIPPA, and Section 125 requirements.Managed all required fillings including 5500, 1094/1095-C, PCORI, and annual nondiscrimination testing to mitigate risk and maintain audit readiness, and supporting ongoing regulatory compliance.
EDUCATION
Faulkner University
Bachelor of Applied Science, Human Resources Management/Personnel Administration, General
ABOUT MARTHA MILLER
As the Manager of Total Rewards at Bradford Health Services, I bring over five years of experience in benefits management and human resources. My expertise includes automating benefits processes, implementing wellness programs, and creating communication strategies to enhance employee understanding and satisfaction. Leveraging my proficiency in Microsoft Excel, E-Verify, and new hire training, I focus on streamlining benefits administration to ensure operational efficiency and compliance. I am committed to designing employee-centric solutions that align with organizational goals while fostering collaboration across HR, payroll, and vendor teams.
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