Martha Igbineweka
Customer Service Advisor @Birmingham City Council
Birmingham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2024 — Present
Customer Service Advisor @Birmingham City Council
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Birmingham, GB
Managed and resolved inquiries for 30+ users at Birmingham City Council, providing clear, step-by-step solutions.• Exceeded call quality targets by 20% through empathetic communication and fast-paced problem-solving.• Ensured full compliance with data protection laws, handling sensitive personal details with utmost confidentiality.
ABOUT MARTHA IGBINEWEKA
Hi, I’m Martha! A people-focused professional with a passion for creating positive…
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