Martha Hicks
- Role
- T-Mobile
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Martha Hicks
I am a strategic customer experience and AI transformation executive with a track record…
Experience
Present
Skills
- Wireless
- Crm
- Analytics
- Management
- Customer Experience Management
- Voice of the Customer
- Root Cause Analysis
- Root Cause Problem Solving
- Enterprise Software
- Customer Experience
- Strategy
- Customer Retention
- Vendor Management
- Customer Segmentation Strategy
- Survey Design
- Cross-Functional Team Leadership
- Program Management
- Telecommunications
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