Martel Williams

About Martel Williams

As a Cybersecurity Engineer at Blackbox, I specialize in managing and optimizing SIEM environments, onboarding diverse data sources, and reducing false positives to enhance threat detection accuracy. My client-facing role involves leading quarterly business reviews, translating complex security data into actionable insights, and temporarily stepping into CSM duties during transitions. Previously, I served as Acting Director of Cybersecurity, overseeing strategic initiatives and team operations. With a background in IT support and systems administration, I bring a holistic understanding of cybersecurity operations. I hold a B.S. in Cybersecurity/Information Assurance and certifications including CompTIA Sec+, CySA+, Project+, and ISC2 SSCP. I am now seeking consulting opportunities to leverage my technical expertise and leadership experience in delivering impactful security solutions.

Experience

1. Cybersecurity Siem Engineer

   Black Box

   Oct 2023 — Present · Plano, TX, US

   SIEM Platform Stability and Health:Maintain and ensure the stability and health of SIEM platforms, providing regular updates and clear communication to relevant stakeholders.Monitored system capacity to prevent resource issues, ensuring uninterrupted platform performance.Incident Diagnosis and Resolution:Diagnose and resolve incidents related to the security platform, partnering with stakeholders within Black Box, customer organizations, and third-party providers.Ensured platform issues were resolved within SLA, minimizing service impact.Performance Improvement:Assessed the impact of all platform-related changes, identifying and implementing proactive measures to enhance performance where cost-justifiable.SIEM Alarm Management:Enabled new SIEM alarms from inception through tuning, ensuring optimal alarm functionality through regular testing.Proactively and reactively managed alarms and log sources for all clients on the platform.Client Onboarding and Platform Upgrades:On-boarded new clients, guiding them from deployment to business as usual, ensuring seamless integration.Oversaw upgrades and changes on the SIEM platform, maintaining platform integrity and functionality.Connector Building and Data Source Integration:Built connectors and wrote parsers to ensure effective data integration.Understood various data source components and relevant events, effectively integrating and onboarding data sources.SIEM Technologies and Security Tooling:Hands-on experience with Azure Sentinel and Securonix, leveraging industry-leading SIEM technologies for enhanced security.Technical Proficiencies:Experienced in Linux administration, web server platforms, and network management, providing a robust technical foundation.Cloud infrastructure management, ensuring secure and efficient cloud operations.Customer Interface and Service Quality:Demonstrated a strong record of interfacing with customers, consistently providing high-quality service outputs.

Education

• Western Governors University

  Bachelor of Science - BS, Cyber/Computer Forensics and Counterterrorism

• DeVry University

  Associate’s Degree, Network and System Administration/Administrator

  2013 — 2015

• Jared W Finney

  High School

  1995 — 1999

Skills

• Troubleshooting
• Information Assurance
• Software Documentation
• Cisco Technologies
• Sharepoint
• Servers
• Help Desk Support
• Security Clearance
• System Administration
• Network Security
• Security
• Active Directory
• Windows Server
• Security+
• Dod