Martei Duel Chagoya
Technical Support Engineer at Adobe | Adobe Certified Master – Analytics Architect | RTCDP & Analytics Expert | Empowering Digital Experience Success
- Role
- Technical Support Engineer at Adobe
- Location
- Orem, UT, US
- LinkedIn followers
- 500 followers
About Martei Duel Chagoya
Bilingual (English/Spanish) Technical Support Engineer at Adobe with a strong foundation…
Experience
Technical Support Engineer
Sep 2023 — Present · Lehi, UT, US
Support Adobe Experience Cloud customers in resolving product issues and achieving operational success.Specialize in Adobe Analytics, RTCDP, and Adobe Experience Platform Data Collection (Web SDK).Act as a trusted advisor, helping clients debug implementations and optimize performance.Collaborate cross-functionally with Engineering, Product, and Consulting to ensure seamless support and product enhancements.Participate in Assurance sessions to diagnose technical issues and offer proactive solutions aligned with business goals.Train users on implementation best practices, lifecycle tracking, and customer journey analytics.Regularly document findings and insights in Workfront and internal support systems.
Education
Ensign College
Associate of Science - AS
2019
Bottega
Accredited certificate of competency
2019
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