Martaz McKenzie
Information Technology Field Technician Ii @Baltimore County Public Schools
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WORK HISTORY
Information Technology Field Technician Ii @Baltimore County Public Schools
Essex, MD, US
Installed end users devices at their workstation and used expertise techniques in the BIOS to upload windows software to the devices.\\\\n Repaired hardware devices with technical problems by using technical tools to fix and tighten screws on the devices motherboard.\\\\n Uploaded JavaScripts and script kiddies to the users devices by using flash drives to transfer the software to the devices.\\\\n Traveled to different client sites to deliver new devices to end users and collected end users legacy devices for disposal.\\\\n Assisted tier 1 and tier 2 network teams with resolving network problems throughout the client. Unresolved network problems would be highly escalated to tier 3 network operators.\\\\nExcellent writing and oral communications skills.\\\\nStrong organizational and interpersonal skills.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
NPower
Certification, Information Technology
Baltimore City Community College
Certification, Information Technology
Baltimore City Community College
N/A, Computer Systems Networking and Telecommunications
Community College of Baltimore County
Associate of Arts - AA, Computer Science
Parkville High School Mathmatics, Science, And Computer Science
General Studies
NPower
CompTIA A+ Certification
ABOUT MARTAZ MCKENZIE
Experienced Event Specialist with a demonstrated history of working in the information…
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