Marshatta Johnson

About Marshatta Johnson

Whether I’m managing programs, guiding teams, or simply showing up to listen, my focus remains the same: people first, always.If you\'re passionate about human-centered healthcare transformation, let\'s connect. I believe we do our best work when we lead with both head and heart.I am a servant leader with a deep passion for people and a strong track record in Provider Market Operations and Provider Service Operations, across both the front and back end of healthcare systems. I don’t just manage processes—I transform environments.With years of experience navigating the complexities of provider relations, service operations, and cross-functional collaboration, I’ve led initiatives that streamline operations, elevate the provider experience, and drive sustainable outcomes. Whether solving systemic issues or responding to immediate challenges, I lead with vision, accountability, and heart.My leadership style is rooted in service—I believe in showing up, building trust, and creating space for others to thrive. I understand that behind every system are people who deserve respect, clarity, and consistency.I’m in a season of trusting that my path has been divinely ordered, and I embrace every opportunity as part of a greater purpose—one that’s not defined by titles, but by transformation, stewardship, and meaningful impact.If you\'re working to elevate healthcare through people-first leadership and operational excellence, I’d love to connect.

Experience

1. Sr Project Manager i

   Humana

   Jul 2025 — Present · Louisville, KY, US

   Lead large-scale Medicaid strategic network and provider services implementations, aligning people, processes, and systems to support value-based provider solutions, workforce readiness, and organizational change- Lead enterprise Medicaid strategic network implementation initiatives supporting provider services and value-based provider solutions- Drive cross-functional collaboration across operations, compliance, provider services, and technology teams- Translate regulatory and strategic requirements into execution plans, role clarity, and readiness frameworks- Support organizational change through communication strategies, adoption planning, and implementation playbooks- Facilitate governance, stakeholder alignment, and executive reporting to ensure accountability and transparency- Identify risks, capability gaps, and process inefficiencies, partner with leaders on continuous improvement

Education

• Jackson State University

  Bachelor of Science - BS, Mass Communication/Media Studies