Marshall Herrin
Analyst / Sales Operations at Verizon Wireless
- Role
- Sales Operations Sr Analyst at Verizon
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Experience
Sales Operations Sr Analyst
Oct 2015 — Present
Continue to offer cross channel support to the Houston / Gulf Coast B2B, Retail and Indirect Channels in multiple facets of the business as needed. Account/customer issue troubleshooting (equipment problems, indoor/outdoor coverage issues, device training, event/sponsor support) and more. New equipment field testing. Acting liason between B2B channel and Network IB team tracking all IBR projects, and all required approvals, assist in site RF assessments and facilitating the flow process from start to finish while comunicating status updates amoung the required channels. South Area POC for VES/NTNL IB project processing. Member of our PA - Powerful Answers Team working through internal employee ideas to help make Verzion Wireless a better more refined company.Member of our HRT - Hurricane Relief Team since 2004. Available in the times of need during any crisis.
Education
San Jacinto Junior College
None, General
1988 — 1990
Skills
- Account Management
- Cold Calling
- Wireless
- Cellular Communications
- Troubleshooting
- Telecommunications
- Sales Process
- Management
- Handsets
- Direct Sales
- M2m
- Solution Selling
- Sales Operations
- Rf
- Customer Retention
- Retail
- B2b
- Mobile Devices
- Training
- Sales
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