Marshall Conley
Product Manager at Sibi | BYU Strategic Management Alum
- Role
- Product Manager at Sibi
- Location
- Provo, UT, US
- LinkedIn followers
- 500 followers
About Marshall Conley
Product Manager actively striving to improve the lives of others through tech products. I…
Experience
Product Manager
Apr 2020 — Present · US
Onboarded to the Product Team in eight months with no previous experience in product management through daily experience on a software development team and weekly mentorship meetings - Prioritized and helped execute migration of an existing, third-party website to Next platform, providing 1300+ users with an enhanced procurement experience—positively impacting company strategic initiative to deprecate Legacy platforms- Collaborated with team members to build, design, test, launch, and iterate on a user management system in a web platform supporting users- Launched and implemented an Intercom Knowledge Base, consisting of user-centric articles—this proactive initiative resulted in automatic resolution of 270+ customer sessions within three months, improving customer self-service and reducing support ticket volume
Education
Brigham Young University
Bachelor's degree, Strategic Management
2021 — 2025
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