Marshaé Bradbury
Customer Success Manager | SaaS Growth & Retention | UGC Strategist
- Role
- Sales Leader at lululemon
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Marshaé Bradbury
I’m at my best when I’m bringing ideas to life — whether that’s through a community…
Experience
Sales Leader
Aug 2023 — Present · Charlotte, NC, US
At Lululemon, I lead with data, presence, and connection—delivering standout guest experiences and team results.Helped our store exceed 108% of plan, contributing to a bonus-qualifying performancePlayed a key role in hitting 94% of FY25 P1 (Fiscal Year 2025, Period 1) sales plan through XStore (in-store checkout) and BBR (online order tracking)Supported 11K+ monthly guests, while optimizing labor to 99.5% of allowable hoursDrove an average UPT (Units Per Transaction) of 1.5 with coaching toward the 2.0 goalExceeded ACE (Attending, Creating, Encouraging) guest experience target: 83 vs. 80Helped raise NPS (Net Promoter Score) to 79, based on guest survey feedback from MedalliaLed product education sessions and technical fit trainings to boost sales confidence and conversion
Education
University of North Carolina at Charlotte
Bachelor of Business Administration (B.B.A.)
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