Marquia Cumberbatch
Project & Communications Professional | Expertise in Scheduling, Operations, and Cross-Functional Project Management
- Role
- Crew Scheduler, Flight Attendants at American Airlines
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Marquia Cumberbatch
I’m a Project & Communications Professional with expertise in scheduling, operations,…
Experience
Crew Scheduler, Flight Attendants
Jul 2025 — Present · Fort Worth, TX, US
Coordinate and assign flight attendant schedules in compliance with FAA regulations, union contracts, and company policies to ensure safe and efficient operations.• Manage last-minute changes such as delays, reassignments, and crew shortages while minimizing flight disruptions and maintaining operational excellence.• Monitor crew legality, rest requirements, and qualification currency, applying problem-solving skills to meet strict regulatory and scheduling requirements.• Utilize advanced scheduling systems (TTS, UBL, ROTA, ROTD, etc.) to process bids, award lines, and respond to operational needs.• Collaborate closely with flight attendants, crew tracking, and operational leaders to ensure clear communication and quick resolution of scheduling conflicts.• Demonstrate strong decision-making under pressure by balancing customer service, cost efficiency, and employee satisfaction.• Maintain accurate, real-time records of schedule changes and provide timely updates to crew members across multiple communication channels.• Support workforce planning by analyzing scheduling patterns and identifying trends to improve efficiency and reduce coverage gaps.
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